Effective Date: 04/09/2025
Introduction
This SMS Privacy Policy outlines how STRIVE FOR PROGRESS LLC (and its partners) (“we,” “us,” or “our”) collects, uses, and protects your information when you opt-in to receive SMS text messages from us.
Information We Collect
When you sign up for our SMS service, we may collect the following information:
Your mobile phone number
Any information you provide when you communicate with us via SMS
How We Use Your Information
We may use your information for the following purposes:
To send you promotional messages, updates, and important information regarding your account or services you have with us.
To respond to your inquiries and provide customer support
To comply with legal obligations
Consent
By opting in to receive SMS messages, you consent to receive text messages from us at the mobile number you provided. You can opt out of receiving messages at any time by replying “STOP” to any SMS we send you.
Message Frequency
You can expect to receive depending on the type of services you have with us. For behavioral health services: we may need to communicate with you more often in order to disseminate information such as schedule changes, staff cancellations, closures due to holidays or natural disasters or emergencies, etc.
Data Security
We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our SMS service, under confidentiality agreements.
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Phone Number Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics
Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
Message Disclosures: Message frequency varies. Message and data rates may apply.
Data Security: Your data is protected and retained only as needed. Changes to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by updating the effective date and encouraging you to review this policy periodically.
Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us at: info@striveforprogress.org.
Ryan Gonzalez
909-403-3755
305 N. 2nd Ave #400
Upland, CA 91786